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Mental Models

The Lazy Controller

Kahneman describes System 2 as reluctant to expend effort. Deliberate thinking and self-control can compete with other demands for attention, while an absorbing activity can sustain intense concentration without feeling like a struggle to stay focused.

THE IDEA

SPEAKING OF ATTENTION AND EFFORT

“I won’t try to solve this while driving. This is a pupil-dilating task. It requires mental effort!”

“The law of least effort is operating here. He will think as little as possible.”

“She did not forget about the meeting. She was completely focused on something else when the meeting was set and she just didn’t hear you.”

“What came quickly to my mind was an intuition from System 1. I’ll have to start over and search my memory deliberately.”

3

THE LAZY CONTROLLER

I spend a few months each year in Berkeley, and one of my great pleasures there is a daily four-mile walk on a marked path in the hills, with a fine view of San Francisco Bay. I usually keep track of my time and have learned a fair amount about effort from doing so. I have found a speed, about 17 minutes for a mile, which I experience as a stroll. I certainly exert physical effort and burn more calories at that speed than if I sat in a recliner, but I experience no strain, no conflict, and no need to push myself. I am also able to think and work while walking at that rate. Indeed, I suspect that the mild physical arousal of the walk may spill over into greater mental alertness.

System 2 also has a natural speed. You expend some mental energy in random thoughts and in monitoring what goes on around you even when your mind does nothing in particular, but there is little strain. Unless you are in a situation that makes you unusually wary or self-conscious, monitoring what happens in the environment or inside your head demands little effort. You make many small decisions as you drive your car, absorb some information as you read the newspaper, and conduct routine exchanges of pleasantries with a spouse or a colleague, all with little effort and no strain. Just like a stroll.

It is normally easy and actually quite pleasant to walk and think at the same time, but at the extremes these activities appear to compete for the limited resources of System 2. You can confirm this claim by a simple experiment. While walking comfortably with a friend, ask him to compute 23 × 78 in his head, and to do so immediately. He will almost certainly stop in his tracks. My experience is that I can think while strolling but cannot engage in mental work that imposes a heavy load on short-term memory. If I must construct an intricate argument under time pressure, I would rather be still, and I would prefer sitting to standing. Of course, not all slow thinking requires that form of intense concentration and effortful computation—I did the best thinking of my life on leisurely walks with Amos.

Accelerating beyond my strolling speed completely changes the experience of walking, because the transition to a faster walk brings about a sharp deterioration in my ability to think coherently. As I speed up, my attention is drawn with increasing frequency to the experience of walking and to the deliberate maintenance of the faster pace. My ability to bring a train of thought to a conclusion is impaired accordingly. At the highest speed I can sustain on the hills, about 14 minutes for a mile, I do not even try to think of anything else. In addition to the physical effort of moving my body rapidly along the path, a mental effort of self-control is needed to resist the urge to slow down. Self-control and deliberate thought apparently draw on the same limited budget of effort.

For most of us, most of the time, the maintenance of a coherent train of thought and the occasional engagement in effortful thinking also require self-control. Although I have not conducted a systematic survey, I suspect that frequent switching of tasks and speeded-up mental work are not intrinsically pleasurable, and that people avoid them when possible. This is how the law of least effort comes to be a law. Even in the absence of time pressure, maintaining a coherent train of thought requires discipline. An observer of the number of times I look at e-mail or investigate the refrigerator during an hour of writing could reasonably infer an urge to escape and conclude that keeping at it requires more self-control than I can readily muster.

Fortunately, cognitive work is not always aversive, and people sometimes expend considerable effort for long periods of time without having to exert willpower. The psychologist Mihaly Csikszentmihalyi (pronounced six-cent-mihaly) has done more than anyone else to study this state of effortless attending, and the name he proposed for it, flow, has become part of the language. People who experience flow describe it as “a state of effortless concentration so deep that they lose their sense of time, of themselves, of their problems,” and their descriptions of the joy of that state are so compelling that Csikszentmihalyi has called it an “optimal experience.” Many activities can induce a sense of flow, from painting to racing motorcycles—and for some fortunate authors I know, even writing a book is often an optimal experience. Flow neatly separates the two forms of effort: concentration on the task and the deliberate control of attention. Riding a motorcycle at 150 miles an hour and playing a competitive game of chess are certainly very effortful. In a state of flow, however, maintaining focused attention on these absorbing activities requires no exertion of self-control, thereby freeing resources to be directed to the task at hand.

When to use it

  • Designing user interfaces that minimize cognitive load by reducing the need for deliberate thought.

  • Understanding procrastination: people often choose less effortful tasks to avoid taxing System 2.

  • Optimizing work environments to reduce task-switching and allow for deeper, more coherent thinking.

  • Recognizing when to delegate or automate decisions that require high mental effort.

FROM THEORY TO EVERYDAY LIFE

In practice

01

The Stroll and Mental Arithmetic

Kahneman finds a pace of 17 minutes per mile comfortable for thinking. He suggests asking a walking companion to compute 23 × 78 mentally; the person may stop walking to concentrate, illustrating competing demands on System 2.

02

Speeding Up on the Hills

At 14 minutes per mile on the hills, Kahneman finds that maintaining his pace leaves little attention for coherent thought. The pace is his personal observation, not a general threshold.

03

Email and Refrigerator Breaks

Kahneman describes checking email and the refrigerator during writing as possible signs of wanting to escape mental effort. The example illustrates his account of the law of least effort.

✳

A MOMENT TO REFLECT

Put it to work.

  1. When do you notice yourself avoiding mental effort, such as choosing a simpler task over a more demanding one?

  2. Can you recall a time when you were in a state of flow? What activity triggered it, and how did it feel?

  3. How does the law of least effort influence your daily decisions, from problem-solving to social interactions?

Connected ideas

Another lens can bring the same problem into focus.

Often confused with

References

  1. Flow: The Psychology of Optimal Experience — Mihaly Csikszentmihalyi (1990)

CONTINUE THE CONVERSATION

Source texts

  • Thinking, Fast and Slow (Daniel Kahneman)
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