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Mental Models

"Who? Me? I'm Not Important. Forget That You Even Saw Me."

Erikson describes Greens as putting the group’s needs ahead of their own and hesitating to ask for help. His colleague Kristoffer illustrates the pattern: he offers advice during a phone call before revealing that he is locked outside in freezing weather.

THE IDEA

"Who? Me? I'm Not Important. Forget That You Even Saw Me."

For every Green, the group will always come first. Team before self. Remember that. This is a fundamental truth for a Green, and it shouldn't be challenged too strongly. The working group, the team, the club, and the family—all these different groups are important for a Green. He often disregards his own needs if the group gets what it needs.

You may think that groups consist of people and if each individual is satisfied the group as a whole will be content. This might happen, but then the focus would be individual rather than collective. The way a Green sees it, if the group feels good every individual also feels good.

Here the Green's thoughtfulness becomes apparent—he has infinite regard for those around him. This is partly the reason why it's difficult to get a straight answer from a Green. He's always trying to satisfy everyone else.

Let me tell you a rather striking story. One Sunday a few years ago, a colleague whom I didn't know that well called me. I had only been working with Kristoffer for a few months, but I hadn't really figured the guy out yet.

So when he called me one Sunday morning I was surprised. I saw who it was, but I had no idea what he wanted from me. He greeted me pleasantly and asked what I was doing. I had just bought a new house at that time and was busy renovating. Kristoffer asked what was on the agenda this particular Sunday, and I remember that I said I was worried about the boiler. It was early winter. The temperature was just below freezing, and one of the circulation pumps didn't really work as it should. Because colder weather was definitely on the way, I wondered if the pump could cope with a major cold snap.

Being a Green, Kristoffer asked a number of questions and gave me lots of good advice. He'd once had a similar boiler, and besides, he knew a plumber whom he might be able to ask to come by and have a look—if I was interested, of course. Kristoffer and I chatted for a while, and I became increasingly puzzled about why he had actually called me.

He asked me where I lived. I gave him the address, and he promised to write it down and give it to his plumber friend. Then, as a kind of "by the way," he asked me if I had any plans to go into town that day. I lived about twenty-five miles from the office and hadn't intended to go to work that Sunday. I explained this to Kristoffer.

We chatted a little while longer, and in the end I finally asked him straight out what he really wanted. Then he revealed that he was standing outside the office in his T-shirt because he had accidentally locked himself out when he had popped out to fetch some lunch. I looked at the thermometer. Thirty degrees with light snow. We'd been talking for about fifteen minutes! I got into the car and saved him from freezing to the bone.

Everyone else is more important. A Green never asks for anything.

When to use it

  • Managing a team where a member consistently volunteers for extra work without asking for support, risking burnout.

  • Leading a project where team harmony is prioritized over individual recognition, and understanding the behaviors of a Green colleague.

  • Navigating a situation where a friend or family member always puts others first but never asks for help, and learning to gently draw out their needs.

  • Designing a work culture that balances collective well-being with individual support, particularly for those with Green tendencies.

FROM THEORY TO EVERYDAY LIFE

In practice

01

Kristoffer's Lockout

Kristoffer, a Green personality, called a colleague to chat and give advice about a boiler, but did not mention that he was locked out of the office in freezing weather until directly asked. He prioritized helping others over his own need for help.

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A MOMENT TO REFLECT

Put it to work.

  1. In what situations have you put the group's needs ahead of your own, even when it was inconvenient for you?

  2. How might a Green's reluctance to ask for help affect team dynamics and overall project outcomes?

  3. Can you think of a time when someone's indirect communication hid a genuine need? How did you respond?

CONTINUE THE CONVERSATION

Source texts

  • Surrounded By Idiots (Thomas Erikson)
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