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Mental Models

Useful Fictions: System 1 and System 2

System 1 and System 2 are fictional agents used to describe automatic and effortful cognitive processes. They are not real parts of the brain but useful metaphors that simplify explanations of judgment and choice.

THE IDEA

USEFUL FICTIONS

You have been invited to think of the two systems as agents within the mind, with their individual personalities, abilities, and limitations. I will often use sentences in which the systems are the subjects, such as, “System 2 calculates products.”

The use of such language is considered a sin in the professional circles in which I travel, because it seems to explain the thoughts and actions of a person by the thoughts and actions of little people inside the person’s head. Grammatically the sentence about System 2 is similar to “The butler steals the petty cash.” My colleagues would point out that the butler’s action actually explains the disappearance of the cash, and they rightly question whether the sentence about System 2 explains how products are calculated. My answer is that the brief active sentence that attributes calculation to System 2 is intended as a description, not an explanation. It is meaningful only because of what you already know about System 2. It is shorthand for the following: “Mental arithmetic is a voluntary activity that requires effort, should not be performed while making a left turn, and is associated with dilated pupils and an accelerated heart rate.”

Similarly, the statement that “highway driving under routine conditions is left to System 1” means that steering the car around a bend is automatic and almost effortless. It also implies that an experienced driver can drive on an empty highway while conducting a conversation. Finally, “System 2 prevented James from reacting foolishly to the insult” means that James would have been more aggressive in his response if his capacity for effortful control had been disrupted (for example, if he had been drunk).

System 1 and System 2 are so central to the story I tell in this book that I must make it absolutely clear that they are fictitious characters. Systems 1 and 2 are not systems in the standard sense of entities with interacting aspects or parts. And there is no one part of the brain that either of the systems would call home. You may well ask: What is the point of introducing fictitious characters with ugly names into a serious book? The answer is that the characters are useful because of some quirks of our minds, yours and mine. A sentence is understood more easily if it describes what an agent (System 2) does than if it describes what something is, what properties it has. In other words, “System 2” is a better subject for a sentence than “mental arithmetic.” The mind—especially System 1—appears to have a special aptitude for the construction and interpretation of stories about active agents, who have personalities, habits, and abilities. You quickly formed a bad opinion of the thieving butler, you expect more bad behavior from him, and you will remember him for a while. This is also my hope for the language of systems.

Why call them System 1 and System 2 rather than the more descriptive “automatic system” and “effortful system”? The reason is simple: “Automatic system” takes longer to say than “System 1” and therefore takes more space in your working memory. This matters, because anything that occupies your working memory reduces your ability to think. You should treat “System 1” and “System 2” as nicknames, like Bob and Joe, identifying characters that you will get to know over the course of this book. The fictitious systems make it easier for me to think about judgment and choice, and will make it easier for you to understand what I say.

When to use it

  • Understanding why you make snap judgments and how to override them with deliberate thought.

  • Improving decision-making by recognizing when a situation requires effortful analysis (System 2) versus when intuition (System 1) suffices.

  • Explaining cognitive biases and heuristics in educational or professional presentations by using the two-system framework.

  • Designing user interfaces or workflows that account for automatic vs. effortful processing to reduce errors and cognitive load.

FROM THEORY TO EVERYDAY LIFE

In practice

01

Mental Arithmetic as System 2

The statement 'System 2 calculates products' is shorthand for describing mental arithmetic as a voluntary, effortful activity that should not be performed while making a left turn, and is associated with dilated pupils and accelerated heart rate.

02

Highway Driving as System 1

Highway driving under routine conditions is left to System 1, meaning steering the car around a bend is automatic and almost effortless, allowing an experienced driver to also hold a conversation.

03

Self-Control and System 2

System 2 prevented James from reacting foolishly to an insult; if his capacity for effortful control had been disrupted (e.g., drunk), he would have been more aggressive.

✳

A MOMENT TO REFLECT

Put it to work.

  1. How do you use System 1 and System 2 in your daily decision-making? Give an example of when you relied on each.

  2. Can you think of a time when System 1 led you to a mistake? How might engaging System 2 have changed the outcome?

  3. Why might it be useful to think of the two systems as fictional characters rather than as actual brain regions?

References

  1. Thinking, Fast and Slow — Daniel Kahneman (2011)

CONTINUE THE CONVERSATION

Source texts

  • Thinking, Fast and Slow (Daniel Kahneman)
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