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Mental Models

Time Is Money

In Erikson’s framework, Reds value speed and directness and become impatient when discussion delays action. His story about an eight-second phone call illustrates how that preference can seem abrupt to others.

THE IDEA

Time Is Money

“Quick” is synonymous with “good” for Reds. If you are in a meeting and suddenly notice that one of the other participants is devoting his time to something completely different, it may well be a Red who has lost interest. If you look closer, you will realize that his thoughts are elsewhere—on the next step in the process being discussed, for example. Because Reds are quick thinkers, they move on long before everyone else.

Few things annoy Reds more than sluggishness. If a meeting or a discussion drags on, he may interrupt and ask if it’s really necessary to prolong the issue. “We’ve already discussed this for twenty minutes. Get it together! It’s only a few million in investments. How hard can it be?”

If you think about it, they’re often right. When other people may find it difficult to make a decision, Reds are prepared to make quick decisions in order to keep things moving. With a Red on the team, nothing will be discussed ad infinitum. After all, it’s always better to do something rather than nothing, right?

The advantage is obvious. We’re talking about people who never waste time on anything that doesn’t move forward. As soon as a task becomes unclear or is taking too long, a Red will ensure that the momentum is maintained and spur things along. Chop-chop, done in double time.

About fifteen years ago I began working for a small consulting company with about a dozen employees. It was a polished organization with a great spirit of entrepreneurship and excellent momentum in business dealings. One of the reasons why they were so efficient was because the founder of the company was a Red. Nothing could move too quickly for Björn. No meeting took longer than was absolutely necessary.

In my second or third week in the new job, I was sitting in a traffic jam when my cell phone rang. I looked at the display and saw that it was Björn. I answered the way I’d been instructed to when I started at the company—with a greeting, my name, and the company name. Impatiently he interrupted me and spit out his question.

“Were you looking for me?”

“No,” I replied, and took a deep breath, ready to say something else. I didn’t get the chance.

“Okay,” he said, and hung up.

Eight seconds.

Unpleasant? Well, at the time we didn’t really know each other. However, I must admit that the whole episode had me worried a little—at least on that occasion. Only three weeks at the company and the big chief himself calls, and sounding irritated!

When we’d gotten to know each other—and I learned that Björn was Red—I asked him why he was so abrupt on the phone. Of course he didn’t even remember the call, but he said he was probably just trying to find out if I was looking for him. When he learned I wasn’t, there was no further need to talk. Wasting time on polite flowery phrases or drawn-out farewells wasn’t for him.

But at the same time, here was a person with a capacity to work far more than normal. Björn managed to do more in an average working day than most people. He still has an exceptional ability to make the most of any free time. If he has a gap of five minutes in his schedule he manages to squeeze in an email, a phone call, and go through some meeting minutes. From the outside, this may seem like an unnecessary pursuit of efficiency. But a Red detests inactivity. Things must happen. Add to this a sense of constant urgency, and a great deal will get done.

When to use it

  • When a project is stalling, a Red can push it forward by making quick decisions and cutting unnecessary discussion.

  • In a fast-paced startup, a Red's efficiency helps maximize output with limited time resources.

  • During a crisis, distinguish decisions that need immediate action from those that require more information, and communicate the next step clearly.

  • When delegating tasks, a Red can use short, direct communication to avoid time-wasting formalities.

FROM THEORY TO EVERYDAY LIFE

In practice

01

Björn's Phone Call

The founder of a consulting company, Björn (a Red), called an employee who was stuck in traffic. He asked abruptly if the employee was looking for him, and upon learning he wasn't, hung up after just 8 seconds—illustrating his aversion to wasting time on pleasantries.

✳

A MOMENT TO REFLECT

Put it to work.

  1. How can you balance a Red's drive for speed with the need for careful consideration in complex decisions?

  2. In what situations might a Red's impatience hinder collaboration rather than help?

  3. Identify a recent meeting that dragged on. How could a Red's perspective have improved it?

Connected ideas

Another lens can bring the same problem into focus.

CONTINUE THE CONVERSATION

Source texts

  • Surrounded By Idiots (Thomas Erikson)
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