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Heuristics

Solve Problems by Taking Action

Resilience is developed over time and can be learned by practicing common traits of resilient people, without needing a specific set of actions.

THE IDEA

Resilience takes time to develop and maintain. Don’t get disheartened if you are still struggling to handle problematic situations. You can learn to be resilient; there is no single set of actions that everyone must follow. Resilience can differ significantly from one person to another. You can practice the common traits of resilient people and improve your current strengths as well.

When to use it

  • Overcoming a project failure at work by iterating and trying new approaches.

  • Dealing with a personal setback like a health issue by focusing on small, manageable steps.

  • Facing a difficult exam or certification by maintaining a study routine and seeking support.

  • Handling a rejection or criticism by learning from the experience and moving forward.

FROM THEORY TO EVERYDAY LIFE

In practice

01

Workplace setback

After missing a promotion, an employee focuses on building resilience by seeking feedback, managing stress, and persisting in their role, leading to improved performance over time.

02

Academic challenge

A student struggling with a difficult course studies a little each day, asks for help, and reflects on past successes to maintain motivation and eventually pass the exam.

✳

A MOMENT TO REFLECT

Put it to work.

  1. Think of a recent problem you faced. How did your reaction demonstrate resilience?

  2. What common traits of resilient people are you already practicing? Which would you like to develop further?

  3. How can you apply the idea of 'taking action' to build resilience in a current challenging situation?

CONTINUE THE CONVERSATION

Source texts

  • Thinking in Systems and Mental Models Think Like a Super Thinker (Dawson, Marcus P)
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