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Mental Models

Cross-Dimensional Mapping

Cross-dimensional mapping is the process of substituting a heuristic attribute for a target attribute, mapping it onto the target's scale. It explains how judgments like pricing or sentencing exhibit high variability when the scale lacks an upper bound, as seen in willingness-to-pay surveys and jury awards.

THE IDEA

Cross-Dimensional Mapping

The process of attribute substitution involves the mapping of the heuristic attribute of the judgment object onto the scale of the target attribute. Our notion of cross-dimensional mapping extends Stevens’ (1975) concept of cross-modality matching. Stevens postulated that intensive attributes (e.g., brightness, loudness, the severity of crimes) can be mapped onto a common scale of sensory strength, allowing direct matching of intensity across modalities. Indeed, observers find it quite possible to match the loudness of sounds to the severity of crimes. Our conception allows other ways of comparing values across dimensions, such as matching relative positions (e.g., percentiles) in the frequency distributions or ranges of different attributes (Parducci, 1965). An impression of a student’s position in the distribution of aptitude may be mapped directly onto a corresponding position in the distribution of academic achievement and then translated into a letter grade. Note that cross-dimensional matching is inherently nonregressive: A judgment or prediction is just as extreme as the impression mapped onto it. Ganzach and Krantz (1990) applied the term univariate matching to a closely related notion.

Cross-dimensional mapping presents special problems when the scale of the target attribute has no upper bound. Kahneman, Ritov, and Schkade (1999) discussed two situations in which an attitude (or affective valuation) is mapped onto an unbounded scale of dollars: Respondents in surveys may be required to indicate how much money they would contribute for a cause, and jurors are sometimes required to specify an amount of punitive damages against a negligent firm. The mapping of attitudes onto dollars is a variant of direct scaling in psychophysics, where respondents assign numbers to indicate the intensity of sensations (Stevens, 1975). The normal practice of direct scaling is for the experimenter to provide a modulus – a specified number that is to be associated to a standard stimulus. For example, respondents may be asked to assign the number 10 to the loudness of a standard sound and judge the loudness of other sounds relative to that standard. Stevens (1975) observed that when the experimenter fails to provide a modulus, respondents spontaneously adopt one. The judgments of each respondent are therefore internally coherent but the overall level of these judgments reflects the individual’s modulus. Because different respondents may pick moduli that differ greatly (sometimes varying by a factor of 100 or more), the variability in judgments of particular stimuli is dominated by arbitrary individual differences in the size of the modulus. A similar analysis applies to situations in which respondents are required to use the dollar scale to express affection for a species or outrage toward a defendant. Just as Stevens’ observers had no principled way to assign a number to a moderately loud sound, survey participants and jurors have no principled way to scale affection or outrage onto dollars. The analogy of scaling without a modulus has been used to explain the notorious variability of dollar responses in surveys of willingness to pay and in jury awards (Kahneman, Ritov, & Schkade, 1999; Kahneman, Schkade, & Sunstein, 1998).

When to use it

  • A juror determining punitive damages in a civil case, where outrage is mapped onto an unbounded dollar scale.

  • A survey respondent evaluating willingness to pay for environmental conservation.

  • A teacher converting an impression of student aptitude into a letter grade.

  • A consumer assessing the fairness of a price for a unique product based on personal affect.

FROM THEORY TO EVERYDAY LIFE

In practice

01

Matching loudness to crime severity

Observers find it possible to match the loudness of sounds to the severity of crimes, demonstrating cross-dimensional mapping of intensive attributes onto a common sensory scale.

02

Student aptitude to letter grades

An impression of a student's position in the aptitude distribution is mapped directly onto a corresponding position in the achievement distribution and translated into a letter grade, showing nonregressive matching.

03

Willingness to pay for a cause

Survey respondents are asked how much they would contribute to a cause, mapping an affective attitude onto an unbounded dollar scale, leading to high variability due to arbitrary moduli.

✳

A MOMENT TO REFLECT

Put it to work.

  1. How might cross-dimensional mapping influence your own judgments of value, such as when deciding how much to donate or pay for a service?

  2. In what situations have you noticed extreme variability in monetary awards or pricing, possibly due to lack of a modulus?

  3. How can you use awareness of this heuristic to make more consistent and calibrated decisions?

Connected ideas

Another lens can bring the same problem into focus.

References

  1. Psychophysics: Introduction to Its Perceptual, Neural, and Social Prospects — Stevens, S.S. (1975)
  2. Category judgment: A range-frequency model — Parducci, A. (1965)
  3. The psychology of judgment and choice: A critical look at Bayesian models — Ganzach, Y. & Krantz, D.H. (1990)
  4. Economic preferences or attitude expressions? An analysis of dollar responses to public issues — Kahneman, D., Ritov, I., & Schkade, D. (1999)
  5. Shared outrage and erratic awards: The psychology of punitive damages — Kahneman, D., Schkade, D., & Sunstein, C.R. (1998)

CONTINUE THE CONVERSATION

Source texts

  • Heuristics and Biases The Psychology of Intuitive Judgment (Thomas Gilovich, Dale Griffin, Daniel Kahneman)
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