Biased Assimilation
People accept confirming evidence uncritically while scrutinizing disconfirming evidence, leading to attitude polarization and intensifying intergroup conflict.
THE IDEA
Attention, Perception, and Assimilation Biases
Following Bruner (1957), legions of researchers have demonstrated that, in disambiguating stimuli, people “go beyond the information given.” They perceive things as they have been led by experience or suggestion to expect them to be, and their perceptions are further biased by their hopes, fears, needs, and immediate emotional state. Investigators concerned with attitude change similarly challenged simple learning theory formulations by arguing that the recipients of persuasive arguments often prove to be rationalizing rather than rational animals, and as such are influenced less by logical rigor or objective evidence than by the interests and preconceptions that they bring to their task (see Katz, 1960).
Disagreements and misunderstandings about capital punishment, abortion policy, how to achieve peace in the Middle East, or the wisdom of trying a deposed political leader for war crimes, thus become inevitable. Even when (indeed, especially when) people earnestly attend to the facts and arguments offered by those on the “other side,” their opinions become even more polarized. This “polarization” reflects the tendency for partisans to accept at face value arguments and evidence congruent with their interests and beliefs, while critically scrutinizing arguments and evidence that threaten those interests and beliefs (see Edwards & Smith, 1996; Ross & Lepper, 1980). Moreover, we suggest, such biased processing of information fosters harsh evaluations of individuals on the other side whose perceptions and arguments, in the eyes of the opposing partisan, appear biased and self-serving.
Intergroup enmity can also arise from simple availability and representativeness biases (Kahneman & Tversky, 1973; Tversky & Kahneman, 1974) – biases with which readers of this book are likely to be quite familiar. Once again, illustrative examples are commonplace. Estimates of the severity of social ills like poverty, unemployment, or discrimination are bound to be influenced by availability biases reflecting where one lives, whom one talks to, and what one reads. Our media-based notions of what a “representative” INS agent, follower of Islam, Texan, lesbian, or homophobe looks and acts like influence our expectations, and thus help determine which claims about particular group members we find credible or noncredible. They also determine whether accounts about individual deeds by group members are treated as stereotypical or dismissed as unrevealing aberrations. The present thesis is that blindness about the role that such biases play in shaping our own political views, and a penchant for seeing self-serving or ideologically determined biases in other’s views, exacerbates group conflict.
When to use it
In political debates, participants may become more polarized after hearing opposing arguments due to biased assimilation.
When evaluating a controversial scientific study, people with strong prior beliefs often give more weight to methodological flaws in studies that contradict their views.
In intergroup conflicts, each side tends to view the other's arguments as biased while remaining blind to their own biases, escalating tension.
Marketers can anticipate that consumers will interpret product reviews differently based on pre-existing brand loyalty, with loyal customers giving more credence to positive reviews.
FROM THEORY TO EVERYDAY LIFE
In practice
Political Polarization on Capital Punishment
When people with strong preexisting views on capital punishment are presented with mixed evidence, those in favor accept studies showing deterrence and emphasize flaws in opposing studies, while opponents do the reverse, leading to even greater divergence in opinion.
Stereotyping and Media Influence
Media portrayals of a 'representative' member of a social group shape expectations, so that a story about a positive deed by a member of a stigmatized group is seen as an exception, while a negative story is taken as confirming the stereotype.
A MOMENT TO REFLECT
Put it to work.
Recall a time when you accepted a piece of evidence that supported your beliefs without questioning its validity. How did that affect your overall opinion?
Think of a contentious issue you care about. How might your own expectations, hopes, or fears be shaping the way you evaluate arguments from the opposing side?
How do media portrayals of social groups influence your perception of what is 'typical' for those groups, and how might that bias your acceptance of claims about individual members?
References
- Bruner (1957) — Jerome Bruner (1957)
- Katz (1960) — Daniel Katz (1960)
- Edwards & Smith (1996) — K. Edwards and E. E. Smith (1996)
- Ross & Lepper (1980) — Lee Ross and Mark R. Lepper (1980)
- Kahneman & Tversky (1973) — Daniel Kahneman and Amos Tversky (1973)
- Tversky & Kahneman (1974) — Amos Tversky and Daniel Kahneman (1974)
CONTINUE THE CONVERSATION
Source texts
- Heuristics and Biases The Psychology of Intuitive Judgment (Thomas Gilovich, Dale Griffin, Daniel Kahneman)