Associative Intrusion and Rule-Based Suppression
Associative responses are automatic and persistent, intruding on rule-based reasoning even when individuals attempt to be rational. The rule-based system can overrule but not eliminate the associative system's influence.
THE IDEA
Associative Intrusion and Rule-Based Suppression
These data help us to characterize the interaction between the two systems. In all the demonstrations of simultaneous contradictory belief, associative responses were shown to be automatic in that they persisted in the face of participants’ attempts to ignore them. Despite recognition of the decisiveness of the rule-based argument, associative responses remained compelling (see Allen & Brooks, 1991, for analogous effects in categorization). Both systems seem to try, at least some of the time, to generate a response. The rule-based system can suppress the response of the associative system in the sense that it can overrule it. However, the associative system always has its opinion heard and, because of its speed and efficiency, often precedes and thus neutralizes the rule-based response. Epstein, Lipson, Holstein, and Huh (1992) come to a closely related conclusion. In research directed at a distinction alike in many respects to the current one, they asked participants to consider vignettes describing people’s reactions to negative outcomes. The vignettes described different actors suffering identical consequences for which they were equally responsible. Participants assumed both a self-orientation (e.g., “How foolish would you feel if you had reacted that way?”) and a “rational” orientation (e.g., “How foolishly did the person in the vignette actually behave?”). The rational orientation asked participants to make a more objective response than the self-orientation that asked them to guess only at a subjective feeling. By demanding objectivity, the rational orientation demanded responses that participants could justify; the self-orientation asked only that participants report their impressions. Rules provide a firmer basis for justification than do impressions, and therefore participants were more likely to respond on the basis of rules in the rational than in the self-orientation condition. Epstein et al. found that self-orientation judgments differed for different vignettes, depending on such causally irrelevant factors as whether actors had behaved as usual or unusually. Most pertinent here, judgments made with a rational orientation reduced but failed to eliminate this effect. In conformity with Epstein et al., I conclude that even when one is attempting to be rule-governed, associative responses encroach on judgment. The force of the evidence is to support not only the conclusion that human beings have and use two computationally distinct systems of reasoning, but also that the associative system intrudes on the rule-based one.
When to use it
In a negotiation, an initial emotional reaction (associative) to an offer might lead to a rejection, but a rule-based analysis could show it is actually favorable.
When evaluating a stock, an associative response based on a company's reputation might conflict with a rule-based financial analysis.
In jury decision-making, juror's gut feelings about a defendant (associative) may intrude on the careful consideration of evidence (rule-based).
FROM THEORY TO EVERYDAY LIFE
In practice
Rational and Self-Orientation Judgments in Vignette Study
Epstein, Lipson, Holstein, and Huh (1992) asked participants to consider vignettes describing people’s reactions to negative outcomes. Participants assumed both a self-orientation (e.g., 'How foolish would you feel?') and a rational orientation (e.g., 'How foolishly did the person actually behave?'). They found that self-orientation judgments differed based on causally irrelevant factors, and rational orientation reduced but did not eliminate these effects, demonstrating that associative responses intrude on rule-based reasoning.
A MOMENT TO REFLECT
Put it to work.
Can you recall a time when your intuitive, associative reaction influenced your judgment despite knowing a logical rule that should apply? How did you resolve it?
How might the associative system intrude on rule-based reasoning in a professional setting, such as during hiring decisions or medical diagnoses?
If you are aware of the associative intrusion, can you train yourself to delay judgment and engage the rule-based system more effectively?
References
- Analogous effects in categorization — Allen and Brooks (1991)
- Study on rational and self-orientation judgments — Epstein, Lipson, Holstein, and Huh (1992)
CONTINUE THE CONVERSATION
Source texts
- Heuristics and Biases The Psychology of Intuitive Judgment (Thomas Gilovich, Dale Griffin, Daniel Kahneman)