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Mental Models

Adam Smith and the Feedback Loop of Reactions

Adam Smith proposed that our moral behavior is shaped by a feedback loop of approval and disapproval from others, which guides us to act cooperatively and adhere to social norms despite our innate selfishness.

THE IDEA

Adam Smith and the Feedback Loop of Reactions

You probably know Adam Smith as one of the most influential economists of all time, notable for his notion of the “invisible hand” of the market. But Smith’s first book, The Theory of Moral Sentiments, is a work of philosophy. In it, he describes a different sort of invisible force that guides us: how the approval and disapproval of others, real or imagined, influences our behavior.

We are, by nature, selfish. We value ourselves above all other humans. Smith illustrates his point by suggesting that the news that your little finger must be amputated would likely be more stressing than the news of the deaths of a huge number of strangers overseas. Yet despite our inherent selfishness, the majority of people the majority of the time are cooperative and kind to one another. Smith believed our interactions with others are responsible for our well-established reciprocity. He saw others’ responses to our behavior as feedback guiding how we act in the future. To do something selfish usually warrants a disapproving reaction. To do something selfless usually merits an approving one.

The feedback loop of others’ reactions to our actions is the basis of civilization. Russ Roberts writes in How Adam Smith Can Change Your Life, “Smith’s vision of what sustains civilization is the stream of approval and disapproval we all provide when we respond to the conduct of those around us. That stream of approval and disapproval creates feedback loops to encourage good behavior and discourage bad behavior.”

This type of feedback doesn’t just cover formal punishments and prohibitions according to the law where we live. It also covers the ways people respond to behavior that is just considered the norm. If a friend says hello to you on the street and you fail to acknowledge them, you haven’t broken any laws, but they’re likely to respond in a negative fashion. So you adhere to the norm. Smith writes: “When Nature formed man for society, she endowed him with a basic desire to please his brethren and a basic aversion to offending them. She taught him to feel pleasure in their favorable regard and pain in their unfavorable regard. She made their approval most flattering and most agreeable to him for its own sake, and their disapproval most humiliating and most offensive.”

Smith asked readers to imagine a person who grows to adulthood without any interactions with other people. He believed such a person would have no awareness of their character and no notion of the right or wrong way to act. Our desire to be loved and accepted prompts moral behavior relative to the standards of our society. We in turn respond with approval of the same behavior on the part of others.

When to use it

  • Parenting: Consistently praising sharing and cooperation in children encourages them to adopt prosocial behaviors through positive reinforcement of approval.

  • Organizational Culture: Managers who publicly recognize collaborative efforts create a norm where teamwork is valued, influencing others to act similarly.

  • Public Policy: Campaigns that highlight community approval of recycling or energy conservation can shift social norms and increase participation without legal mandates.

  • Online Communities: Understanding that 'likes' and comments provide approval feedback can help moderators design systems that promote constructive discussions.

FROM THEORY TO EVERYDAY LIFE

In practice

01

The Little Finger Test

Smith argues that we would be more distressed by the loss of our little finger than by the deaths of thousands of strangers overseas, illustrating our natural selfishness.

02

Social Greetings

If you fail to acknowledge a friend's hello, you face social disapproval, even though you've broken no law. This minor negative feedback reinforces the norm of greeting.

03

The Isolated Individual

Smith imagines a person raised without human contact, suggesting they would have no sense of right or wrong, showing how our moral compass is derived from social feedback.

✳

A MOMENT TO REFLECT

Put it to work.

  1. Recall a situation where you modified your behavior due to the expectation of approval or disapproval. What was the feedback, and how did it influence you?

  2. How do you currently provide feedback (approval/disapproval) to those around you? What unintended consequences might your reactions have?

  3. In what areas of your life do you rely more on internal values versus external approval? How does this balance affect your decisions?

References

  1. The Theory of Moral Sentiments — Adam Smith (1759)
  2. How Adam Smith Can Change Your Life — Russ Roberts (2014)

CONTINUE THE CONVERSATION

Source texts

  • The Great Mental Models Volume 3 Systems and Mathematics
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